alobet Privacy Policy

1. Who We Are and What This Policy Covers

Welcome to alobet. We operate alobet.ws, Pakistan's trusted online casino and sports betting platform. This Privacy Policy explains how alobet ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access our website or use our services.

By registering an account on alobet, depositing funds, placing bets, or simply browsing our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this document, please discontinue use of the platform immediately.

This policy applies to all users accessing alobet from Pakistan and internationally. Our platform caters primarily to Pakistani players in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and other major cities across the country.

2. Personal Data We Collect

alobet collects only the data that is strictly necessary to provide our services, comply with regulatory obligations, and maintain a safe gambling environment for all Pakistani users. The categories of personal data we may collect include:

2.1 Identity & Registration Data

• Full legal name as it appears on your national identity card (CNIC)
• Date of birth (used to verify the mandatory 21+ age requirement)
• CNIC number or passport number for KYC (Know Your Customer) verification
• Residential address in Pakistan
• Contact email address and mobile number

2.2 Financial & Transaction Data

• JazzCash or EasyPaisa mobile wallet numbers linked to your account
• Bank account details for HBL, UBL, Meezan Bank, or other registered banks
• USDT wallet addresses (TRC20) if you transact in cryptocurrency
• Deposit, withdrawal, and transaction history expressed in PKR
• SadaPay or other digital wallet identifiers where applicable

2.3 Technical & Usage Data

• IP address, browser type, and device information
• Session timestamps, pages visited, and features accessed on alobet
• Geolocation data (country and city level only)
• Login history and authentication logs

2.4 Communications Data

• Messages sent to our customer support team
• Responses to voluntary surveys and promotional offers
• Live chat transcripts, where applicable

3. How We Use Your Personal Data

alobet processes your personal data only for legitimate, defined purposes. We do not sell your data or use it for any purpose unconnected to operating a safe, compliant gambling platform. The primary legal bases on which we process your information are:

We will never use your personal data to make automated decisions that produce significant legal or similarly significant effects without first obtaining your explicit consent, except where required by law.

4. Sharing and Disclosure of Your Data

alobet does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, we may share your data in the following limited, controlled circumstances:

4.1 Regulated Third-Party Processors

We engage carefully vetted third-party service providers — including payment processors (JazzCash, EasyPaisa, banking partners), identity verification providers, and cloud hosting services — who process data solely on our behalf under strict data processing agreements.

4.2 Gaming Regulatory Authorities

alobet operates under an internationally recognised gaming licence. As a condition of this licence, we may be required to disclose certain user data to the issuing regulatory body for audit and compliance purposes. We will always inform you of such disclosures unless prohibited by law from doing so.

4.3 Law Enforcement and Legal Proceedings

Where required by law, court order, or governmental authority, alobet may disclose your personal data. This includes cooperating with Pakistani law enforcement and financial intelligence bodies in cases of suspected fraud, money laundering, or other criminal activity.

4.4 Corporate Transactions

In the event of a merger, acquisition, or sale of alobet assets, user data may be transferred to the successor entity. We will notify registered users of any such change via their registered email address at least 30 days in advance.

5. Cookies and Tracking Technologies

alobet uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform usage. When you first visit alobet.ws, you will be presented with a cookie consent notice.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These cannot be disabled — they maintain your session, keep you logged in, and protect against cross-site request forgery.
• Performance & Analytics Cookies: Help us understand how users interact with alobet so we can improve our services. These are only set with your consent.
• Functional Cookies: Remember your preferences such as language selection, preferred payment method, and display settings.
• Marketing Cookies: Used only where you have given explicit consent, to deliver relevant promotions and limit the frequency of advertisements you see.

5.2 Managing Your Cookie Preferences

You can manage your cookie preferences at any time through the cookie settings panel available on our website. You may also configure your browser to reject cookies, though this may impair certain functionality of the alobet platform. Note that disabling strictly necessary cookies will prevent you from using the platform altogether.

6. How Long We Keep Your Data

alobet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence conditions. Our general retention schedule is as follows:

• Active Account Data: Retained for the full duration your account is active on alobet.
• Transaction Records: Retained for a minimum of 5 years following each transaction, as required by anti-money laundering regulations.
• KYC Documents: Retained for a minimum of 5 years after account closure to comply with our licensing requirements.
• Customer Support Correspondence: Retained for up to 3 years from the date the matter was resolved.
• Marketing Consent Records: Retained until you withdraw your consent, after which we retain a record of the withdrawal for compliance purposes.

Upon the expiration of applicable retention periods, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an individual user.

7. Security Measures We Employ

The security of your personal data is a top priority at alobet. We employ a multi-layered security framework that includes both technical and organisational safeguards:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• AES-256 encryption at rest for all sensitive personal and financial data stored in our databases
• Two-factor authentication (2FA) available on all user accounts
• Regular penetration testing and third-party security audits
• Strict internal access controls — only authorised personnel with a documented business need can access your data
• 24/7 automated intrusion detection and anomaly monitoring systems
• DDoS mitigation and Web Application Firewall (WAF) protection

Despite our best efforts, no system is completely immune to breach. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, alobet will notify you promptly via your registered email address and take all necessary remediation steps.

8. Your Rights Over Your Personal Data

alobet respects your rights as a data subject. Regardless of where you are located in Pakistan — whether in Karachi, Lahore, or Peshawar — you are entitled to exercise the following rights in relation to your personal data held by alobet:

• Right of Access: You may request a copy of all personal data we hold about you at any time.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request its correction.
• Right to Erasure: In certain circumstances (e.g., data is no longer necessary for the purpose it was collected), you may request deletion of your personal data. Note that we may be legally required to retain some records even after account closure.
• Right to Restriction: You may request that we restrict the processing of your data while a dispute regarding its accuracy or lawfulness is being resolved.
• Right to Data Portability: You may request your data in a commonly used, machine-readable format (such as CSV or JSON).
• Right to Object: You may object to the processing of your data where we rely on legitimate interests as the legal basis, unless we can demonstrate compelling legitimate grounds that override your rights.
• Right to Withdraw Consent: Where data processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact our Data Protection team at [email protected]. We will respond to all legitimate requests within 30 days.

9. Minors and Age Restriction

alobet is an adult-only platform. Our services are strictly for individuals who are 21 years of age or older. We take this obligation extremely seriously and have implemented robust age verification procedures as part of our Know Your Customer (KYC) process.

We do not knowingly collect, store, or process any personal data belonging to a person under the age of 21. If we discover — through our verification processes or by any other means — that a user is under 21, we will:

• Immediately suspend and permanently close the relevant account
• Return any deposited funds to the source payment method
• Securely delete all personal data associated with the underage account without unnecessary delay
• Report the incident to relevant regulatory authorities where legally required

10. Changes to This Privacy Policy

alobet reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for any other reason. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Send an email notification to all registered users at least 14 days before the changes take effect
• Display a prominent notice on the alobet platform for at least 30 days following the update

Your continued use of alobet after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We strongly encourage you to review this page periodically to stay informed about how we are protecting your information.

11. How to Contact Us About Privacy

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out to the alobet Data Protection team. We are based and operate primarily for the Pakistani market, with support available in both English and Urdu, 24 hours a day, 7 days a week.