alobet Terms & Conditions — The Rules That Govern Your Account

Definitions

In these Terms & Conditions, the following definitions apply unless context requires otherwise:

• "alobet" refers to the alobet gaming platform, website, and all associated services accessible at alobet.ws and any sub-domains thereof.
• "We", "Us", "Our" refers to alobet and its operating entity, duly licensed under an internationally recognised gaming licence.
• "You", "Player", "User" refers to any individual who accesses, registers on, or uses alobet in any capacity.
• "Account" means the personal account registered by the Player on alobet, used to access services and manage funds.
• "Wallet" means the PKR-denominated balance held within a Player's alobet Account.
• "Bonus Funds" means any promotional credits, free bets, free spins, or matched deposit amounts awarded to a Player subject to wagering conditions.
• "Real Money Funds" means any amount deposited by the Player into their alobet Wallet using an approved payment method.
• "Services" means all betting, casino, gaming, and related services made available on the alobet platform.
• "Territory" means all jurisdictions from which alobet accepts Players, subject to regulatory restrictions applicable in each jurisdiction.

Acceptance of Terms

These Terms & Conditions govern the entire relationship between you and alobet with respect to your use of the platform. By completing the account registration process, making a deposit, placing a bet, or accessing any game or feature on alobet, you unconditionally agree to be bound by:

• These Terms & Conditions;
• The alobet Privacy Policy;
• Any game-specific rules published on the platform;
• Any bonus or promotional terms applicable to offers you choose to claim;
• Any additional policies or guidelines published by alobet from time to time.

If you do not agree with any part of these Terms, you must immediately cease using alobet and close your account. Continued use of the platform following any posted update to these Terms constitutes your acceptance of those changes.

Eligibility

To register and use alobet, you must satisfy all of the following eligibility requirements at all times:

1. You are at least 21 years of age. alobet does not permit access to players under 21 under any circumstances.
2. You are a natural person acting on your own behalf and not on behalf of any third party.
3. You are not resident in, or accessing alobet from, a jurisdiction where online gambling is prohibited by applicable law.
4. You are not a current employee, contractor, or immediate family member of an alobet employee.
5. You have not previously been excluded or banned from alobet or any affiliated platform.
6. You are not registered on any self-exclusion database or programme that would render your use of alobet unlawful or in breach of a prior agreement with a gambling operator.

alobet reserves the right to conduct identity and age verification checks at any stage. Accounts found to be in breach of eligibility requirements will be suspended immediately and all outstanding balances reviewed in accordance with applicable regulations.

Account Registration

To use alobet's paid services, you must register a personal account. The following rules apply to all alobet accounts:

• One account per person: Each player may hold only one active alobet account. Operating multiple accounts, whether under the same or different identities, is strictly prohibited and will result in permanent suspension.
• Accurate information: You must provide truthful, complete, and up-to-date information during registration, including your full legal name, date of birth, residential address, and contact details. Providing false information constitutes a breach of these Terms.
• Account security: You are solely responsible for keeping your username, password, and any two-factor authentication credentials confidential. alobet will not be liable for losses arising from unauthorised access caused by your failure to secure your credentials.
• KYC verification: alobet may request identity documents (e.g., CNIC, passport) at registration or at any later stage. Failure to complete KYC verification within a reasonable timeframe may result in account suspension or withdrawal restrictions.
• Account transfer prohibited: Accounts are non-transferable. You may not sell, assign, gift, or otherwise transfer your alobet account or any balance within it to any other person.

alobet reserves the right to decline any registration application without providing a reason.

Deposits & Withdrawals

All transactions on alobet are conducted in Pakistani Rupees (PKR). The following conditions apply to all deposits and withdrawals:

• Accepted payment methods: alobet currently supports JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. Available methods may vary and are subject to change.
• Deposits: Funds deposited into your alobet wallet are available for use immediately upon confirmed receipt. Minimum deposit amounts are displayed at the cashier and may differ by payment method.
• Withdrawals: Withdrawal requests are processed subject to identity verification, completed wagering of any active bonus funds, and confirmation that the withdrawal method matches the Player's deposit method where required. Processing times vary by method and are communicated at the cashier.
• Own funds only: You may only deposit funds that legally belong to you. Using alobet to process, move, or launder funds belonging to third parties is strictly prohibited and will be reported to relevant authorities.
• Minimum and maximum limits: Minimum and maximum transaction limits apply per method. These are displayed at the cashier and may be adjusted for individual accounts based on risk and verification status.
• Declined transactions: alobet reserves the right to decline any deposit or withdrawal request where we have reasonable grounds to suspect fraud, money laundering, or breach of these Terms.

Bonuses & Promotions

alobet offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, in addition to any offer-specific terms published alongside each promotion:

• Wagering requirements: All bonus funds must be wagered a specified number of times before they or any associated winnings may be withdrawn. The applicable wagering multiplier is stated in the individual promotion terms.
• Eligible games: Not all games contribute equally to wagering requirements. Live casino games and certain slots may contribute at a reduced rate or not at all. Contribution rates are stated in the promotion terms.
• Time limits: Bonuses must be used within the validity period stated in the promotion. Expired bonuses and any associated winnings will be removed from your account without notice.
• One bonus at a time: Unless explicitly stated otherwise, only one bonus may be active in your account at a time. Attempting to claim multiple concurrent bonuses may result in all bonuses being voided.
• Abuse of promotions: alobet actively monitors for bonus abuse, including but not limited to low-risk betting patterns designed to complete wagering requirements with minimal risk, use of multiple accounts, or coordinated exploitation with other players. Any such activity will result in bonus cancellation and potential account suspension.
• alobet's discretion: alobet reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, and to exclude any player from any promotion for any reason.

Betting Rules

The following general rules apply to all bets placed on alobet. Game-specific and sport-specific rules are published separately within the relevant section of the platform.

• Bet confirmation: A bet is only confirmed once it has been accepted by the alobet system and a confirmation reference is displayed to the Player. alobet is not responsible for bets that fail to register due to connectivity issues on the Player's side.
• Minimum and maximum stakes: Minimum and maximum bet limits apply per event, market, and game. These are displayed before bet placement and may be adjusted for individual accounts.
• Errors in odds: If alobet publishes incorrect odds due to a technical error, human error, or data feed failure, we reserve the right to void affected bets and refund stakes. This applies to both pre-match and in-play markets.
• Void bets: Bets may be voided in circumstances including but not limited to: event cancellation, insufficient players or teams, or where alobet determines that the integrity of the event has been compromised.
• In-play betting: In-play (live) bets are accepted subject to market availability. alobet may suspend in-play markets at any time without notice. Any bet placed during a temporary suspension period will be voided and the stake returned.
• Result disputes: In the event of a dispute regarding the result of any event, alobet's decision, based on official result sources, is final and binding.

Prohibited Conduct

The following activities are strictly prohibited on alobet. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, voiding of all bets and balances, and referral to law enforcement authorities where applicable:

• Registering more than one account on alobet, whether under your own identity or under any other name or identity;
• Providing false, incomplete, or misleading information at any stage of registration or verification;
• Using any form of automated software, bots, scripts, or artificial intelligence to interact with alobet in any way;
• Exploiting software bugs, glitches, or technical errors in alobet games or systems to gain an unfair advantage;
• Colluding with other players in any casino game, poker hand, or sports betting market;
• Engaging in match-fixing or any form of sports integrity manipulation in connection with bets placed on alobet;
• Using alobet for money laundering, terrorist financing, or any other illegal financial activity;
• Chargebacks: Initiating a payment dispute or chargeback with your bank or mobile wallet provider without first exhausting alobet's internal dispute resolution process;
• Selling, transferring, or purchasing alobet accounts or account balances;
• Harassing, threatening, or abusing alobet staff or other players through any communication channel.

Intellectual Property

All content on the alobet platform — including but not limited to software, game assets, graphics, logos, text, databases, and the overall design and layout of the site — is the intellectual property of alobet or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the alobet platform solely for personal, non-commercial entertainment purposes. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any alobet content;
• Modify, reverse-engineer, or create derivative works from any part of the platform;
• Use any alobet trademark, logo, or brand element without prior written consent;
• Scrape, crawl, or systematically extract data from the alobet platform.

Any unauthorised use of alobet intellectual property will result in immediate account termination and may give rise to legal proceedings.

Privacy & Data

alobet collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using alobet, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key points regarding data handling at alobet include:

• Personal data is collected for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and personalisation of services;
• alobet does not sell personal data to third parties for marketing purposes;
• Data may be shared with licensed KYC verification providers, payment processors, and regulatory authorities as required by law;
• Players have the right to request access to, correction of, or deletion of their personal data, subject to regulatory retention requirements.

For full details on how alobet handles your data, please review our Privacy Policy.

Responsible Gaming

alobet is committed to promoting responsible gaming practices and providing tools to help players stay in control of their gambling. We take this obligation seriously and have integrated the following tools into every player account:

• Deposit limits: Set daily, weekly, or monthly caps on how much you deposit into your alobet wallet;
• Session time reminders: Configure alerts that notify you when you have been playing for a specified period;
• Cooling-off periods: Temporarily restrict your own access to alobet for a defined period of time;
• Self-exclusion: Permanently close your account and opt out of all alobet marketing communications. Self-exclusion requests are processed promptly and are irreversible for the chosen exclusion period.

If you believe your gambling has become harmful to you or others, we strongly encourage you to use these tools or contact our support team immediately. alobet is strictly for players aged 21 and above. Please play responsibly.

Limitation of Liability

To the maximum extent permitted by applicable law, alobet's total aggregate liability to any Player arising out of or in connection with the use of the platform shall not exceed the total amount deposited by that Player in the 30 days immediately preceding the event giving rise to the claim.

alobet expressly excludes liability for:

• Loss of profits, revenue, business, or anticipated savings;
• Loss of data or corruption of data;
• Indirect, consequential, or special losses of any kind;
• Service interruptions caused by maintenance, technical failures, third-party provider outages, or events beyond our reasonable control;
• Losses arising from a Player's failure to secure their login credentials;
• Errors in odds or game results that have been subject to a void and refund process.

Nothing in these Terms excludes or limits alobet's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Termination & Suspension

alobet reserves the right to suspend or permanently terminate any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Provision of false or fraudulent information during registration or verification;
• Failure to complete KYC verification within a reasonable timeframe;
• Engagement in prohibited conduct as defined in Section 8;
• Reasonable suspicion of money laundering, fraud, or match-fixing;
• Receipt of a court order, regulatory direction, or law enforcement request requiring suspension or closure.

Upon termination for cause, alobet reserves the right to withhold any outstanding balance pending investigation. Where termination is not caused by player misconduct, any confirmed real money balance will be returned to the Player via their registered payment method within a reasonable timeframe.

Players may also close their own accounts voluntarily at any time by contacting support at [email protected].

Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction under which alobet holds its gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through alobet's internal complaints process shall be subject to the exclusive jurisdiction of the competent courts or arbitration body specified under that licensing jurisdiction.

Before escalating any dispute externally, Players agree to:

1. Submit a formal complaint to alobet's support team via [email protected];
2. Allow alobet a minimum of 14 business days to investigate and respond;
3. Engage in good-faith negotiation for a further 14 business days if the initial response is unsatisfactory.

alobet's internal complaints process is free to use and available to all registered players. Details are available through our support team.

Contact Us

If you have any questions about these Terms & Conditions, your account, or any alobet service, please contact our support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available directly on the alobet platform — average response time 3–5 minutes
• Support Hours: 24/7, Pakistan Standard Time (PST)
• Languages: Urdu and English